Website Privacy Policy
Photo on Demand Privacy Notice
Your privacy is important to you and to us. We’ll protect the information you share with us. To protect your privacy, Tech Park Systems follows different principles in accordance with worldwide practices for customer privacy and data protection.
We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorized users.
NOTICE
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you subscribe on our website or when you download free software, enter a contest or order email newsletters. We use your Personal Information for four primary purposes:
To make the site easier for you to use by not having to enter information more than once.
To help you quickly find products, services or information.
To help us create content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from Tech Park Systems or its affiliates.
CONSENT
If you choose not to register or provide personal information, you can still use most of www.tps-uae.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Tech Park Systems products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from us.
Tech Park Systems occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
ACCESS
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the account section. There, you can:
View and edit personal information you have already given us.
Sign up for electronic newsletters about our services and products.
Register. Once you register, you won’t need to do it again. Wherever you go on our website, your information stays with you.
SECURITY
Tech Park Systems has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Tech Park Systems strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United Arab Emirates or any other country where Tech Park Systems, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
Tech Park Systems website does not publish content that is targeted to children.
ENFORCEMENT
If for some reason you believe Tech Park Systems has not adhered to these principles, please notify us by email at support@tps-uae.com, and we will do our best to determine and correct the problem promptly.
Be certain the words Privacy Policy are in the Subject line.
ELECTRONIC PRODUCT REGISTRATION
When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Account Details, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.
CUSTOMER PROFILES
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.tps-uae.com, allowing you to order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
WHAT WE DO WITH THE INFORMATION YOU SHARE
When you join us, you provide us with your contact information, including your email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Tech Park Systems will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tech Park Systems or the site; (b) protect and defend the rights or property of Tech Park Systems and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Tech Park Systems], its Websites, or the public.
PHOTO ON DEMAND FEATURE AND PERMISSIONS
1.1. The PhOD function appears in Ajax systems with OS Malevich 2.13.0 update. The feature allows users to take pictures using new generation of detectors supporting photo verification at any time when devices are armed or not. Information about the current models of devices supporting the PhOD feature will be disclosed in relevant guidelines. The PhOD feature provides an opportunity to find out the situation at the facility, check the cause of the alarm, or ensure the safety of your premises.
1.2. The PhOD is deactivated by default. In order to enable this function, a hub administrator or an authorized hub user only may choose the relevant feature in the Ajax application setting bar.
1.3. There are some categories of hub users that may interact with the PhOD:
- Hub Administrator. It may manage Ajax hub privacy settings, enable and disable the PhOD at any time, assign or revoke a right to use PhOD and access the pictures to other users of a hub, allow a third party to have access to the PhOD’s data, and request taking of pictures, takes photos at any time (when a hub is armed or not), view pictures taken by other users, see Users and their privacy permissions, determine which users can take and view photos on demand, which system detectors can be used to take photos on demand when a user can take photos on demand: at any time or when a device is armed, and disable any Hub User’s assignment or account;
- Hub User. By default, it has no access to either use of the PhOD and taken pictures or settings of PhOD. A Hub User may never enable or disable the PhOD feature otherwise, as with permission granted by a Hub Administrator. If a Hub Administrator grants to a Hub User relevant permission, a Hub User may be able to:
Manage Privacy Permissions. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to enable and disable the PhOD at any time. A Hub Administrator may also null this right at any time;
Assign/Add New Users. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to add or delete new users and assign a certain scope of rights to them. A Hub Administrator may null or amend any of these rights at any time;
Take Photos on Demand. If a Hub Administrator chooses, it can allow (or prohibit) other Hub Users to request from the Ajax application to take photos of premises. A Hub Administrator may restrict this permission by time (allow to take pictures only when a hub is armed only), by territory (allow access to chosen detectors (cameras) only), by action (allow to request taking a photo). A Hub Administrator may null or amend any of these rights at any time;
Access to Photos. If a Hub Administrator chooses, it can allow (or prohibit) a Hub User to see photos taken by such a user or by other Hub Users. There are some additional facts: (1) photos taken on demand are available only to users who have the right to take photos on demand at the time of the shooting; (2) if they obtain the right to photos on-demand, users cannot view the photos taken before this right was obtained; (3) users who have lost the right to photos on demand can view the photos taken by them when they had such a right. A Hub Administrator may null or amend this right at any time. Still, when a Hub User (including a Hub Administrator) requests to take a photo, all Hub Users receive a notification that someone took a photo of premises; however, other users may not access such a photo until they have relevant permission.
1.4. The Hub Administrator is obliged to receive the explicit consent of all Hub Users, including other Hub Administrators, prior to (a) enabling the PhOD feature and (b) granting any permissions to any persons. The Hub Administrator must not allow access to nor request from us to give such access to or transfer to any entity personal data of any user of a Hub before such a user grants its unambiguous permission to the Hub Administrator.
If you have any further questions about this Notice, you may contact us at support@tps-uae.com .
For the sake of clarity, this Notice does not include any representations, warranties, or technical statements, whether explicit or implied, on the functionality, uninterrupted use, the accuracy of either the PhOD feature or of any of the Ajax Products. Ajax does not guarantee any specific results in the use of the PhOD. Ajax provides any description of the PhOD or any other Products for illustration purposes only; the only goal of such description is to refer to the relevant Products and provide you with the context of this Notice. Please refer to the applicable technical documentation to get information on how the PhOD or the Products work.
